Artificial Intelligence
Some services require real time artificial intelligence capabilities to assist and improve service executions. ServiceKudos Artificial Intelligence features tools such as real time classification turns devices to become smart devices to classify anything via device camera. Simple and flexible classification feature allows labeling, training and inference or prediction conveniently executed via ServiceKudos Classifier feature.
- Sorting daily supplements with multiple different vitamins is challenging for most people. Via ServiceKudos feature, anyone can easily customize a classifier by label and train the supplements via camera. The customized classifier offers the highest reliable classification anytime and anywhere.
- Lab researchers often require more accurate classification for the sample objects to be tracked separately such as different floral species. ServiceKudos service enabled devices can easily facilitate the classification reliably.
- Face recognition for individuals can be easily executed via ServiceKudos enabled devices as part of security enforced work procedure.
- Innovated ServiceKudos Classifier feature offers convenient solutions to service providers for unlimited use cases to assist human being reliably.
Presence/Location/Route Communications
Some services require real time location or presence updates information to be shared during service life cycles. ServiceKudos Locate feature with innovated map and messaging capability allow service providers to share real time location updates and communicate easily with customers, team members, partners and partner groups.
- Road side assistance service providers and delivery service providers use ServiceKudos Locate feature to inform customers where the service team is and communicate any updates.
- Service providers and customers use ServiceKudos Locate feature to guide meet-up events. For example, real estate open house appointment, property assessment or appraisal...
- Service provider team members use ServiceKudos Locate feature to offer services to customers or to execute team projects. For example, sales team members for a targeted marketing region can collaborate easily with the guidance by ServiceKudos Locate feature. Construction business with large or multiple sites projects use ServiceKudos Locate to leverage the nearby team members resources easily and efficiently for various project executions.
- Service partners and service partner groups use ServiceKudos feature to guide meet-up collaborations.
- Innovated ServiceKudos Locate feature with the real time presence, location and route information allow service providers to offer a new dimension for communications. Various ServiceKudos features such as ServiceKudos Documents, ServiceKudos Work Plan, ServiceKudos Collaboration... can be used along with ServiceKudos Locate to execute services easily without requiring any other applications.
Rental - Lodging/Facility/Equipment/... daily monetization service business
This is how lodging, facility, equipment and any monetizable rental businesses can use ServiceKudos to handle the time sensitive resources reservations booking/tracking along with check-in/pickup and check-out/return life cycles.
- Service providers set up rental resource listing catalog per the available resources and time/date allowed for reservations via ServiceKudos Rental Center feature. The rental resources can be monetized based on daily, weekly or monthly. ServiceKudos Loyalty feature can also be used to provide membership reward/benefit programs integrated with ServiceKudos Rental Center feature.
- Customers check out the service provider rental listings directly via ServiceKudso Rental Center feature to make reservations and service providers use ServiceKudos Rental Center to handle reservation orders and track resource bookings. Customers and service providers communicate via versatile ServiceKudos Communications feature.
- Upon customers visits, service providers scan the reservation QR code to check-in the visiting customers.
- ServiceKudos Services send rental resource expiry reminder notifications to customers automatically.
- Service providers uses ServiceKudos to check-out/handle the customers due rentals.
- Service provider groups can inquire rental resources availability among their own partner groups easily and use ServiceKudos Partner Referral feature to refer customers to other service providers to meet customers demands.
- ServiceKudos Rental Center feature allows service providers to easily setup and run rental business for both online and offline customers. Customers uses ServiceKudos to find the best service providers and do business directly with the service providers confidently. ServiceKudos Partners feature conveniently allows service provider groups to offer more and flexible rental resource options among multiple service providers as if they are the franchised businesses for a brand group to help customers and partners therefore create more business opportunities.
Vertical Business Partners - Angel investor/Venture Capitalist/Attorney/... association, network
Here is how vertical industry business partners can execute business flows easily by leveraging their partners groups to fulfill entire domain services life cycles via ServiceKudos.
- Entrepreneur approaches angel investor via SericeKudos Directory feature for raising capital.
- Entrepreneur and angel investor start to communicate via ServiceKudos Communications feature, plan milestones, events, tasks and document reviews via ServiceKudos Work Plan feature, exchange feedback and documentations via ServiceKudos Documents Repository feature, engage activities via ServiceKudos Service Center feature, collaborate via ServiceKudos Client Collaboration feature for the entire deal service life cycles.
- Angel investor brings in additional associated angel investors from their associated capital network via ServiceKudos Partner Network feature and start to collaborate servicing the deal as a group effort via ServiceKudos Partner Collaboration feature, ServiceKudos Communications feature and Service Partner Document Repository feature.
- While lots of efforts and people involved in every step of the time-sensitive deal service flow, both angel investors and entrepreneurs all work seamlessly and predictably via a set of ServiceKudos services and collaborative centric ServiceKudos product features.
- ServiceKudos helps angel investors and venture capitalists to source capital deal flow, provide a streamlined process for vetting association members and vetting deals, produce accountable due diligent information and results, and share the domain expertise so they can leverage the network resources and deliver collaborative services conveniently anytime and anywhere. Entrepreneurs gain by reducing time and increasing opportunities from the integrated capital services by the capital networks.
Horizontal Business Partners - Architect, Contractor, Interior Designer
Here is how business partners can work better by delivering better services results not only from their own specific service categories but also as a group together to offer integrated services to clients.
- Client approaches architect via ServiceKudos for a remodeling project.
- Client and architect start to collaborate via ServiceKudos Client Collaboration feature and define a remodeling project plan.
- Architect, contractor and interior designer join ServiceKudos Business Partner Network and become part of public ServiceKudos Partner Directory. Architect adds the preferred contractor and interior designer to form a group of service partners for the remodeling project via ServiceKudos Partners feature.
- Architect refers client to the preferred contractor and interior designer via ServiceKudos Referral feature.
- Architect, contractor and interior designer as a group of busiess partners start to collaborate on the remodeling project per project plan, project execution, project reviews and project updates easily via ServiceKudos Partner Collaboration feature. Project plans including events, tasks, and documentations can be reviewed, commented, shared and updated via ServiceKudos Work Plan feature. Project updates can be communicated and accessible among the group via ServiceKudos Communications and Documents Repository features.
- Architect and client collaborate on the specific project efforts via ServiceKudos Client Collaboration. Contractor and client collaborate on other specific project efforts via ServiceKudos Client Collaboration. Interior designer and client collaborate on some other specific project efforts via ServiceKudos Client Collaboration.
- ServiceKudos Documents feature allows documents to be shared and signed electronically between client and service providers, and also among service partners, therefore avoids unnecessary in-person visits not only streamline service executions but also avoid the risks from pandemic.
- ServceKudos Communications feature provides realtime multimedia messaging and video/voice calls to optmize services coordinations and executions among all participants.
- ServiceKudos Collaboration and Partner Network features enable client, architect, contractor and interior designer to work efficiently as an integrated team to complete the remodeling project smoothly from the beginning to the end. ServiceKudos Communications and Documents features keep everyone updated throughout the entire project life cycles in realtime anytime and anywhere.
Travel Agency - Tour Guide
Here is how tour guides can use ServiceKudos for executing excellent tour services considering a group of clients to be assisted, and various activities to be executed at different locations and at different time during the entire itinerary courses.
- Travel agency creates tour packages via ServiceKudos Service Program feature.
- Clients purchase tour packages via ServiceKudos with customized Service Program by travel agency.
- Travel agency processes the purchased tour packages via ServiceKudos.
- Travel agency and clients as a group collaborate and communicate via ServiceKudos Service Program directly including social media capabilities associated with the itinerary courses without the need of any other tools. The Service Program check-in/check-out feature can also coordinate tour guide and clients to be able to meet at the designated tour locations and timelines during the entire itinerary courses.
- ServiceKudos Service Program enables tour guides to easily plan, execute and manage very challenging tour services dynamically for a group of clients anytime and anywhere. Clients are always connected during the entire itinerary via ServiceKudos Service Program to enjoy the services rendered by tour guides, and the collaboration and communications by the group.
ServiceKudos Team
Here is how ServiceKudos Team features help service providers to run service business with additional staff resources for better services results to keep up growing business.
- An additional staff for an affiliated service provider registers a ServiceKudos service provider type account. With a service provider type account, the staff adds the affiliated service provider to team accounts and request to join as team member via ServiceKudos Team Account feature.
- The affiliated service provider is notified with new team member request and approves the request via ServiceKudos Account Administrator feature.
- The new staff is notified with the approved team member request and is able to help the affiliated service business. Anytime, the team member wants to help the affiliated service provider business, the staff clocks in the affiliated service provider account via ServiceKudos Team Account feature. Once clocked in, the staff is able to run privileged services as if is the affiliated service provider for the affiliated service business but with its own identity.
- ServiceKudos team features include Team Collaboration feature for project oriented efforts, Team Schedule feature to schedule team members to be on duty, Team Calendar feature to allow team members to share their travel, vacation and other plans, Team Board feature to offer bulletin board like communications among team members to create/share/review/comment/execute information for business/organization/project announcement messages and execution plans, and Team Communications feature with multimedia messaging, video/voice calls and Zoom conference call help team members to communicate at individual level and at the team level.
- Team projects can be defined, reviewed, shared, commented, evolved and tracked via ServiceKudos Work Plan feature
- Staff clocks out once is done with helping the affiliated service business via ServiceKudos Team Account feature. All the team members clock in and clock out events are accessible via ServiceKudos Account feature.
- Anytime, either team members or the affiliated service provider can stop the team members from acting on the affiliated service business via ServiceKudos Team Account feature or ServiceKudos Account feature.
- The innovated ServiceKudos Team feature is simple, robust and secure to quickly enable additional staff to start collaborate and operate the services business. The ServiceKudos team feature allows all team members to work and run services business cohesively anytime and anywhere.
E-Commerce
This is how service providers can use ServiceKudos to sell products to customers easily.
- Service providers set up product catalogs with optional discount, reward points and miscellaneous fees such as processing, shipping fee and tax information via ServiceKudos E-Commerce feature.
- Customers use ServiceKudos E-Commerce feature to place and track orders, and to view and use reward points.
- Service providers are notified with the placed orders by ServiceKudos in realtime and use ServiceKudos E-Commerce feature to manage life cycles of orders.
- Customers are notified by the order updates via ServiceKudos in realtime.
- Customers use ServiceKudos Helpdesk feature to create service requests and service providers use ServiceKudos Helpdesk feature to resolve the service requests by the customers.
- Service providers create sales events fliers via ServiceKudos Event Center feature and customers can see applicable sales promotions by service providers via ServiceKudos Event Center feature.
- The order analytic by ServiceKudos E-Commerce easily allows services providers to handle orders and to understand how their business performs.
- The ServiceKudos E-Commerce feature allows service providers to quickly open online stores, have an application fully supports the entire shopping experiences, build loyal customer base, manage and track business easily.
Itemized custom services – Tax preparations, auto/appliance/... repair, laundry and ...
This is how service providers offer itemized custom services to clients with similar easy streamlined experience like online shopping via ServiceKudos Work Order feature.
- Auto repair service provider sets up services catalog with optional discount, reward points and miscellaneous fees such as tax information via ServiceKudos Work Order featur.
- A work order for tire replacement is created by either client or service provider via ServiceKudos Work Order feature.
- Auto service provider and client communicate via ServiceKudos Work Order feature throughout the entire work order life cycles. For example, service provider recommends additional brake service and client disapproves the recommended brake services but requests for other services. Both client and service provider are notified in realtime with the work order updates and take actions via ServiceKudos Work Order feature.
- The work order cart like E-Commerce shopping cart is updated and available via ServiceKudos Work Order feature with any item changes agreed by client and service provider. Work orders are always accessible by clients like E-Commerence orders via ServiceKudos Work Order feature.
- The work order analytic by ServiceKudos Work Order easily allows services providers understand how their business perform.
- The innovated ServiceKudos Work Order feature allows service providers to offer similar easy online shopping experience to clients in realtime for the services require more communications and extended sales or transaction cycles, build loyal customer base, manage and track business easily anytime and anywhere.
Time-sharing service - Restaurants and boat/space/... facility oriented introday resource reservation service business
This is how restaurants and facility introday resource reservaton businesses can use ServiceKudos to handle the time sensitive resources reservations with check-in and check-out life cycles upon customers visits.
- Service provider sets up resource catalog per the available resources and time/date allowed for reservations via ServiceKudos Reservation Center feature.
- Customers contact service provider to make reservations (can be via ServiceKudos Communications feature) and service provider uses the innovated calendar and resources centered ServiceKudos Reservation Center feature to record the reservations.
Reservation confirmation card with QR code is sent to customers via E-Mail automatically. - Upon customers visits, service provider scans the reservation QR code to check-in the visiting customers.
- Service provider uses ServiceKudos Reservation Center to check-out the customers reservations.
- ServiceKudos Reservation Center feature allows service providers to shorten wait line with comprehensive view of available resources anywhere and anytime. The reservation analytic by ServiceKudos Reservation Center allows service providers to understand how their businesses perform easily.
Real Estate - Appraiser
Here is how appraisers can use ServiceKudos for the appraisal services considering customer, appraisal activity, appraisal time, appraisal location, appraisal documents, communications and others throughout all the appraisal service life cycles. Appraisers execute dynamic and multi-functions services all with ServiceKudos.
- Appraiser uses ServiceKudos to create a customer profile and set up an appraisal activity. ServiceKudos automatically notifies the customer about the starting of an appraisal activity.
- Appraiser attaches relevant documents for the customer and/or the appraisal activity via ServiceKudos cloud document service so all the information are easily accessible while working on customer specific appraisal activity.
- Appraiser books the appraisal appointment through ServiceKudos and the customer gets the confirmed appraisal appointment notification automatically. Both appraiser and customer get service appointment reminder through ServiceKudos automatically.
- Appraiser checks the location of appraised location via ServiceKudos activity geo-location map before visiting the appraised property.
- Appraiser takes pictures of the appraised property via the same mobile device running ServiceKudos and creates appraisal records via ServiceKudos cloud document services. ServiceKudos makes all relevant documents, records, appraisal activity, customer information accessible via the same mobile device used to execute the appraisal service.
- Appraiser can share selected documents securely with the customer and other parties such as mortgage/loan lenders via ServiceKudos.
- Appraiser uses ServiceKudos to generate appraisal service invoice and deliver to customer and/or other parties automatically.
- Appraiser tracks business development and service progress easily by customers and appraisal activities via ServiceKudos.
Education - Consultant
Here is how education consultants can use ServiceKudos for the consultation services considering students, consultation activities, group activities, activities planning and scheduling, activity locations, student documents, communications and others throughout multi-year education consultation services.
- Education consultant uses ServiceKudos to create student profiles and create one off, recurring activities, private activities, group activities... any consultation activities for students. ServiceKudos automatically notifies students about any of the planned activity and activity changes. ServiceKudos calendar capability makes it easy to track students, activities and time all in a smooth flow.
- Education consultant uses ServiceKudos cloud document service to manage all student documents, activity documents and action records in secure yet easily accessible and sharable fashion.
- ServiceKudos sends consultation activities updates and reminders automatically to both student and the consultant. Activity geo-location map helps students and consultants to meet at different places for different activities.
- Education consultant uses ServiceKudos to record activities progress and student progress conveniently to give 360 degree view about students at any time. Progress information, documents and plan updates can be shared easily with student via ServiceKudos to keep consultant and students in a close loop.
- Education consultant tracks business development, service progress and student progress easily via ServiceKudos which typically are very dynamic throughout the multi-year student consultation services. ServiceKudos is the invisible assistant to bring consultants and students together on their long term journey to achieve their goals.
Direct Sale - Independent Business Owner
Here is how independent business owner, 'IBO', can use ServiceKudos for running goods based services considering customers, product demostration activities, product purchase/inventory management, group activities, activities planning and scheduling, activity locations, product documents, communications and others throughout very challenging product and customer oriented services.
- IBO uses ServiceKudos to create customer profiles and create product demostration, delivery, installation, maintenance... and any product based service activities for customers. ServiceKudos automatically notifies customers about any of the planned activity and activity changes. ServiceKudos calendar makes it easy to track customers, activities and time commitment all in a smooth flow.
- IBO uses ServiceKudos purchase and inventory capability to track product purchase on the behalf of customers and the product inventory for sale. Camera supported ServiceKudos inventory capability allows tracking goods easy. With ServiceKudos, IBO runs the independent business efficiently with full business functions coverage like corporations would do.
- Upon a product sale, IBO uses ServiceKudos to generate invoice easily for customers. Invoice documents are securely accessible via ServiceKudos and can be easily accessed by IBO anywhere, anytime with any existing device or equipment that an IBO has to stay connected.
- Upon new product offerings or product updates, IBO uses ServiceKudos communication and document capability to share with all customers as group messages easily. IBO uses ServiceKudos to record product recommendations for each customer specific needs. IBO can access all the product purchase and product recommendations for each of the customers and provide more personal service to offer more matching products to customers.
- IBO tracks business development, service progress and product purchase/inventory easily all via ServiceKudos which typically would need multiple people, multiple solutions and more time to handle otherwise. ServiceKudos allows IBOs to grow customers at ease and maximize customers' satisfaction via more predictable and streamlined services executions.
Finance - Financial Advisor
Here is how financial advisors can use ServiceKudos for the running financial product based services considering customers, various financial product consultation activities, documents associated with financial products, application enrollments, advisory documents ... and lots of different documents throughout the advisory services life cycles.
- Financial advisor uses ServiceKudos to create customer profiles and schedule activities for customer consultations, financial product illustrations. ServiceKudos automatically notifies customer about any of the planned activity and activity changes. ServiceKudos calendar make it easy to track specific customers, activities and time commitment all in a smooth flow.
- ServiceKudos innovated approach making documents and advisory items closely associated to customers and consultation activities. Documents and advisory records can be easily shared with customers by financial advisor via ServiceKudos making information safely guarded yet very accessible to customers. No more multiple steps, tools and setup to update customers otherwise without ServiceKudos.
- Financial advisor tracks business development, service progress and manage financial documents easily and securely via ServiceKudos so customers can react without uncertainty for making time sensitive financial decision. Streamlined and realtime advisory service maximize customers' satisfaction.
Home Services - Handyman
Here is how a handyman can use ServiceKudos to run time sensitive services with various tasks to be completed before leaving the service site to give peace of mind to customers.
- A handyman creates a customer profile, set up service activity and validate service location via ServiceKudos geo-location map. ServiceKudos automatically notifies customer about the starting of service activity.
- A handyman books the service activity appointment through ServiceKudos and the customer gets the confirmed service appointment and any following changes automatically. Both handyman and the customer get service appointment reminder through ServiceKudos automatically.
- A handyman's schedule changed during the scheduled day and updates the ServiceKudos activity so the customer is notified by the schedule change immediately.
- After completing service activity, a handyman uses ServiceKudos to create the service records for future references and also uses ServiceKudos to generate invoice. Both invoice and service record are shared with customer via ServiceKudos while the handyman is still at the service location.
- A handyman tracks business development, service activities execution, customer interactions, manage service records and invoice document all via ServiceKudos. The customer is fully informed before, during and after service activity, and is motivated to do more business with the handyman in the future.
Non-Industry Specific - Individual
As the world becomes more connected and information becomes more accessible, people become more knowledgeable and skillful in many areas. We will help each other. Individuals become more multi-talented and can offer excellent assistance to others in this information explosion era therefore creating more service opportunities. Innovated ServiceKudos solution provides customer management, service activities management, time management, geo-location creation, and digital document management, together as a coherent solution aims to make every service execution easy and trackable. Here is how individuals can use ServiceKudos in many different ways.
- An individual uses ServiceKudos to create customer profiles and use ServiceKudos cloud document service to keep customer specific documents.
- An individual uses ServiceKudos to manage service activities. Service activity updates and reminders are delivered to customers automatically by ServiceKudos. ServiceKudos tools such as calendar gives the individual 360 degree view of overall customers and activity statuses in timeline.
- An individual uses ServiceKudos to locate service site conveniently which is directly associated with a service activity.
- An individual creates service records for customers via ServiceKudos. All the service records, invoice (if applicable) and other digital documents are securely managed at ServiceKudos and can be easily shared with customers under the individual's decisions.
- Individuals use ServiceKudos to perform any business side of effort for offering service assistance to others with the same devices they use for every day personal side of activities. ServiceKudos offers corporate kind of virtual environment, provides virtual team type of support and is completely separated from individuals' personal activities. ServiceKudos team with individuals to get the sevices done professionally allowing individuals to focus more on what they are passionate about.
Handy service features - Online Appointment, News Feed, Survey, Website, Review Rating
Here are the handy ServiceKudos features available for every service providers to adopt as part of their services.
- Service providers can set up available services appointments and can offer as online self-serve appointment service to clients via ServiceKudos Appointment feature. Innovated ServiceKudos Appointment feature with full calendar capabilities is easy to set up and operate. Appointment reminders are sent to clients automatically 1 day before the appointment time. QR code associated with appointments to simplify clients appointment check-in process upon visiting service providers.
- Service providers can create news feeds to share with clients via ServiceKudos Event Center feature. ServiceKudos Event Center news feeds are provided with interactive social media capabilities encouraging clients to share their views easily.
- Service providers can create surveys to share with clients via ServiceKudos Event Center feature. Innovated ServiceKudos Event Center surveys are easy to create and operate including automatic up to date survey results statistics.
- Service providers can use ServiceKudos Website feature to create their websites within ServiceKudos platform. ServiceKudos Website feature is easy to use and has built-in documents sharing capability to share documents with ServiceKudos users.
- ServiceKudos Review Rating feature allows clients to share their ratings and comments with the service providers.